Welcome to Gide Oy (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our websites, products, and services, including Gidance (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.1. EligibilityYou must be at least 18 years old to use the Services.If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.2. Services ProvidedGide provides AI-powered business solutions, including Gidance, a data understanding platform that unifies company data sources into one secure environment and delivers context-rich insights, dashboards, and reports.The Services may include modules, integrations, and AI-powered features (e.g., reporting, analytics, dashboards, and recommendations).We may modify, update, or discontinue features from time to time to improve reliability, security, or user experience.3. Accounts & AccessYou may need to create an account to use certain features. You agree to provide accurate and complete information.You are responsible for safeguarding your login credentials.Access to data is role-based. You may not attempt to access information you are not authorized to view.4. Acceptable UseYou agree not to:Use the Services for unlawful, harmful, or fraudulent purposes.Attempt to access, modify, or interfere with systems or data you are not permitted to use.Introduce viruses, malware, or harmful code into the Services.Resell or redistribute the Services without our written permission.5. Data Security & PrivacyWe follow enterprise-grade security standards, including AES-256 encryption, TLS 1.3 connections, GDPR compliance, and role-based access controls.Data remains in your chosen infrastructure (on-premises, private cloud, or VPC). We do not use customer data for model training.You are responsible for ensuring that your use of the Services complies with applicable data protection laws.Please review our [Privacy Policy] for details on how we handle data.6. Intellectual PropertyAll intellectual property rights in the Services, including software, design, and documentation, remain with Gide Oy or our licensors.You retain all rights to your own data. We do not claim ownership of your content.You grant us a limited right to process your data solely for providing the Services.7. Payment & SubscriptionServices are offered on a subscription basis, per-user or per-organization, unless otherwise agreed.Fees, billing cycles, and payment terms are outlined at checkout or in a separate agreement.Failure to pay may result in suspension or termination of Services.8. Warranties & DisclaimersThe Services are provided “as is” and “as available.”We make no guarantees that the Services will be error-free, uninterrupted, or suitable for every use case.We are not responsible for inaccuracies resulting from incomplete, outdated, or incorrect data sources connected to the platform.9. Limitation of LiabilityTo the fullest extent permitted by law, Gide Oy and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.Our total liability for any claim related to the Services shall not exceed the fees you paid to us in the preceding 12 months.10. TerminationYou may stop using the Services at any time.We may suspend or terminate your access if you violate these Terms, cause security risks, or misuse the Services.Upon termination, your right to access the Services immediately ceases, but your obligations regarding fees, confidentiality, and intellectual property remain.11. Governing LawThese Terms are governed by the laws of Finland, excluding conflict-of-law principles.Any disputes shall be resolved in the competent courts of Helsinki, Finland.12. Changes to TermsWe may update these Terms from time to time. Updates will be posted on our website with the “last updated” date. Your continued use of the Services constitutes acceptance of the new Terms.
Who we are
Our website address is: https://gideagency.com
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.